Requires more work especially given the asking price

I downloaded this software from the Apple Mac store. It works with text in browsers but it does not work with Microsoft 2011, although it claims to do so. (I have a Macbook Pro retina, late 2013, running Yosemite 10.10.2, so no question of incompatibility). I have checked to see there is no conflict with shortcut keys, and there isn’t. At 37,00 euros it was a considerable disappointment.

What I DID just discover is that the program works exactly as it says it should with TextEdit (built-in Mac simple text software): I type any word, press the shortcut keys and the translation appears immediately. Would the developers please look into this anomaly and make it work with Microsoft Word as well? Thank you.

Fynvola about PROMT Offline Translator English Pack, v1.0.16